Shipping policy

Shipping Policy

At Simply Nootropics, we are committed to delivering your orders promptly and securely, no matter where you are in the world. Below are the details of our shipping options:

Standard Delivery

  • Dispatch Time: Orders are dispatched within 24 hours on weekdays (Monday to Friday).
  • United States: $6.99 USD for orders under $80 USD; free shipping for orders $80 USD and above. Delivery time: 3-7 business days.
  • Canada: $7.99 CAD for orders under $80 CAD; free shipping for orders $80 CAD and above. Delivery time: 3-7 business days.
  • United Kingdom: £5.99 GBP for orders under £60 GBP; free shipping for orders £60 GBP and above. Delivery time: 3-7 business days.
  • Europe: €14.99 or €19.99 EUR (depending on weight) for orders under €200 EUR; free shipping for orders €200 EUR and above. Delivery time: 4-8 business days.
  • Singapore: $9.99 SGD for orders under $100 SGD; free shipping for orders $100 SGD and above. Delivery time: 4-8 business days.
  • UAE: $89 AED for orders under $500 AED; free shipping for orders $500 AED and above. Delivery time: 4-10 business days.
  • Rest of the World: $14.99 USD $19.99 USD or $24.99 USD depending on weight for orders under $200 USD; free shipping for orders $200 USD and above. Delivery time: varies by region. Approx 5-10 business days.

Order Tracking

Once your order is dispatched, you’ll receive a confirmation email with a tracking link. You can also track your order using your tracking number in our online portal.

Authority to Leave (ATL)

All deliveries are made with Authority to Leave (no signature required). If you’re not home, the delivery driver will leave your package in a safe, discreet location. Please ensure someone is available to receive or collect your order. Orders returned to us due to incorrect addresses or uncollected deliveries may incur additional charges.

Important Notes

  • Disclaimer on Delivery Times: The delivery timeframes provided are estimates based on typical shipping conditions. Occasionally, factors outside our control, such as customs delays, extreme weather, or disruptions with DHL, may affect delivery times. We appreciate your understanding in such cases.
  • Restricted Items: Certain products may not be shipped to specific countries due to local regulations. For details, please contact our customer service team at hello@simplynootropics.com.
  • DHL Exclusions: DHL does not ship to specific locations such as North Korea, Iran, Syria, and others. 
  • Returns and Reshipping: Returned orders cannot be resent free of charge outside New Zealand. Ensure your shipping address is accurate to avoid delays or additional fees. Please contact us at hello@simplynootropics.com for more information