FAQs
Where do you ship from?
We have two warehouses and ship our orders from Melbourne, Australia or Auckland, New Zealand depending on where your order is placed. All orders aim to dispatch within 24 hours on business days.
How fast is delivery?
Our orders typically ships between 4-7 business days, depending on your location in the world. You can see our estimated shipping times on our FAQ page.
How do I create a subscription account?
If you purchase a subscription, your account will have automatically been created when you checked out. Just select the "subscription" option on the product page.
If you have not purchased or purchased without a subscription, you will not have nor can create an account. The account is specifically for subscribers only. You can easily login at any time by generating a one-time code to the email you used to purchase.
Do you third party test your supplements?
We take a comprehensive multi-step testing approach to guarantee the highest standards of quality and purity.
First, we source our ingredients from trusted suppliers who provide detailed testing results.
We then independently test each ingredient through third-party labs to ensure they meet our stringent standards.
Additionally, we conduct third-party testing on every batch of our products on a weekly basis. This rigorous process ensures that every supplement we sell is of the highest quality and purity.
You May Also Like
-
NMN Powder (100g) Pharmaceutical Grade NAD+ Booster
Regular price $89.00 USDRegular priceUnit price / per$109.00 USDSale price $89.00 USDSale -
Essentials Plus
Regular price $44.00 USDRegular priceUnit price / per -
Genius Sleep
Regular price $44.00 USDRegular priceUnit price / per -
Vital Beauty Collagen Powder Mango Passion - 600g
Regular price $59.00 USDRegular priceUnit price / per